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Hotel Mass Pvt. Ltd., Pondicherry
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Key details
About the Hotel
52-154 Marai Malai Adigal Salai Pondicherry.,
Pondicherry,
India,
605001,
Pondicherry
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Getting around
A list of all available modes of transport
City Centre
Pondicherry
1.5
km
Airports
Pondicherry (PNY)
5.5
km
Train
Pondicherry Railway Station
1.4
km
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Decent Restaurant
“The hotel offers a on-site restaurant with a decent selection of food options, though a bit pricey, it's convenient when you’re hungry.” view full review
Safe Parking
“I appreciated the safe underground parking available, which made it easy to leave my vehicle without worries.” view full review
Responsive Service
“Room service, although not perfect, was responsive with quick delivery of items, which helped during my stay.” view full review
Useful Amenities
“Having a kettle and utensils available made it easier to prepare a light snack when needed, truly enhancing my experience.” view full review
General
Non-smoking rooms
Wi-Fi
No pets allowed
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Location
52-154 Marai Malai Adigal Salai Pondicherry.,
Pondicherry,
India,
605001,
Pondicherry
Map view
52-154 Marai Malai Adigal Salai Pondicherry.,
Pondicherry,
India,
605001,
Pondicherry
City landmarks
Beach
Rock Beach
2.0
km
Manakula Vinayagar Koil St
Arulmigu Manakula Vinayagar Temple
2.2
km
Church
The Basilica of the Sacred Heart of Jesus
1.2
km
Saint Joan of Arc Statue
620 m
Museum
Puducherry Museum
2.2
km
Park
Bharati Government Park
2.0
km
Near Junction of Manakula Vinayagar No. 9 Marine Street
Sri Aurobindo Ashram pondichery
2.3
km
Church
Immaculate Conception Cathedral
1.6
km
7kms From The City Centre
Veerampattinam Beach
890 m
Garden
Pondicherry Botanical Gardens
630 m
Heritage Town Mahatma Gandhi Road Near Sri Varadaraja Perumal Temple
Vedapureeswarar Temple
1.2
km
Goubert Avenue
French War Memorial
2.0
km
12 Ramaradja Street
The Ganesh Garden
1.6
km
Goubert Avenue White Town
Mahatma Gandhi Statue
2.0
km
62 Rue Aurobindo Street
INTACH Heritage Centre
1.5
km
20 Eswaran Koil Street
Barathiyar Meseum at Pondicherry
1.6
km
Store
Pothys
730 m
Goubert Avenue On Beach Road
Statue of Dupleix
2.0
km
Goubert Avenue
Kargil War Memorial
2.0
km
Karunanidhi street bharathipuram
Sri Ayyappa Swamy Temple Pondicherry
800 m
70
National Heritage Trust
900 m
Seaside Promenade
2.0
km
Church
Eglise de Notre Dame des Anges
1.9
km
Public Building
Raj Niwas
1.9
km
Gallery
Kalinka Art Gallery
1.9
km
Church
Yesu en Nesar
960 m
Port of Pondicherry
2.4
km
Nearby
Garden
Botanical Garden
370 m
Thiyagaraja Street
Varadaraja Perumal Temple
460 m
Mall
Providence Mall
140 m
Restaurants
Lallu Sweets
890 m
58 Canteen Street
Reviews and Ratings
Feedback from previous guests about their experience.
44%
liked the hotel and would stay again
Great location
Reasonable price
Damp, dusty rooms
Clueless service
5.0/10
Guest rating
Rooms
5.0
Location
5.1
Service
5.0
Dining
5.5
Guest reviews
5.0/10
based on 15 reviews
6.8
6.8/10 based on 3 reviews
Mason
United Kingdom,
December
2024
5.0/10
I had a mixed experience at the hotel. The rooms weren’t great due to a strong cigarette smoke smell, and the location felt a bit scary at night. However, the price was reasonable for what I got. I think the service could really use some improvement, as the staff seemed confused and uncooperative at times.
Rooms
5.0
Unfortunately, the rooms were filled with a strong smell of cigarette smoke, making it quite uncomfortable.
Service
5.0
The service was lacking, with staff members appearing clueless about their tasks and being uncooperative.
Location
5.0
The hotel’s location felt inconvenient and a bit scary at night, which made me uneasy.
Dining
5.0
The dining options were below standard, with choices that didn’t meet my expectations.
Facilities
5.0
I didn’t really take advantage of any facilities during my stay, so it’s hard to comment on this aspect.
Scarlett
United Kingdom,
December
2024
5.0/10
The hotel is located near the main bus stand, which was convenient during the day but felt a bit unsafe at night. The rooms had a damp smell and felt dusty, which was disappointing. The staff seemed non-cooperative and were clueless about their tasks, affecting the overall experience. On a positive note, the dining was decent, with good meat options available, though it could be improved further.
Rooms
5.0
The rooms had a damp smell and felt dusty.
Service
5.0
The staff were non-cooperative and seemed clueless about their tasks.
Location
5.0
The hotel is near the main bus stand, but it felt quite scary at night.
Dining
7.0
The dining experience was decent, with good meat options.
Facilities
5.0
There were basic facilities, but nothing out of the ordinary.
Molly
United Kingdom,
December
2024
5.6/10
My stay at the hotel had its ups and downs. The location was pretty convenient, close to the main bus stand, but it felt a bit scary at night. The rooms had a musty smell, which was quite uncomfortable, and the service left a lot to be desired. On the plus side, the dining was decent, and I appreciated the amenities that were available. Overall, I think there’s potential, but there are definitely areas that need improvement.
Rooms
5.0
The rooms had a noticeable smell of cigarette smoke and felt damp and dusty, which was quite off-putting.
Service
5.0
The staff seemed absolutely clueless about their tasks, and their attitude was quite non-cooperative.
Location
5.0
The hotel is near the main bus stand, but I found it a bit scary during the night.
Dining
7.0
The dining experience was decent; it met my expectations, especially with the fruit preserves offered.
Facilities
8.0
The hotel had several amenities and was well-equipped, which I appreciated during my stay.
Jade
United Kingdom,
November
2024
5.0/10
I stayed at this hotel and found it to have a great location right next to the bus stand, which was convenient for my travels. However, the rooms had a strong smell of cigarette smoke and felt quite damp and dusty. Service was lacking, as the staff seemed clueless and uncooperative. Overall, while the price was reasonable, the experience fell short due to the room conditions and service aspects.
Rooms
5.0
The rooms had a strong smell of cigarette smoke and felt damp and dusty.
Service
5.0
The staff were absolutely clueless about their tasks and non-cooperative.
Location
5.0
The hotel is right next to the Pondicherry bus stand, but the area felt really inconvenient and a bit scary at night.
Dining
Facilities
Great location
Damp, dusty rooms
Stella
United Kingdom,
November
2024
6.0/10
My stay at the hotel had its ups and downs. The location is not very convenient, especially at night, and the rooms had a strong cigarette smell that made it uncomfortable. On the plus side, the price was reasonable considering the facilities provided. However, the service was quite lacking, which added to the disappointment.
Rooms
5.0
The rooms had a persistent cigarette smoke smell that was quite unpleasant and made the stay less comfortable.
Service
5.0
Unfortunately, the staff were clueless about their tasks and were not very cooperative when I raised my concerns.
Location
5.0
The location near the busy bus stand wasn't ideal; it felt inconvenient and a bit scary to walk around at night.
Dining
Facilities
5.0
The facilities were basic and reflected the overall value for the money spent.
Amelia
United Kingdom,
November
2024
5.0/10
My stay at this hotel had its ups and downs. The location is quite convenient, being close to the bus stand, but the area feels a bit scary at night. The rooms had a strong cigarette smoke smell and were rather outdated. Unfortunately, the service left much to be desired, with staff seeming uncooperative and clueless. On the brighter side, the hotel does have some appealing dining options, although not all met my expectations.
Rooms
5.0
The rooms had a strong cigarette smoke smell and felt damp and dusty.
Service
5.0
The staff were uncooperative and seemed absolutely clueless about their tasks.
Location
6.0
The hotel is close to the bus stand, which is convenient, but the area felt a bit scary at night.
Dining
5.0
The dining options didn't quite meet standard expectations, even though there were some decent dishes.
Facilities
5.0
The facilities were minimal and didn't offer much in terms of comfort or amenities.
Nicholas
United Kingdom,
October
2024
5.4/10
My stay at the hotel was a mixed bag. While the location is quite convenient and you can easily access attractions, the rooms unfortunately had a damp and dusty smell, which was a letdown. The staff's lack of cooperation added to the frustration, making the experience less enjoyable. Overall, it wasn't the ideal stay I was hoping for.
Rooms
5.0
The rooms had a damp, dusty smell and were not very comfortable.
Service
5.0
Unfortunately, the service was lacking as the staff was non-cooperative and seemed clueless about their tasks.
Location
7.0
The location is fairly convenient, situated close to Chennai and Pondicherry.
Dining
Facilities
Jamie
United Kingdom,
October
2024
5.0/10
I had a mixed experience at the hotel. While the location was central and the rooms were relatively clean, the staff's service left much to be desired. The dining options were not up to standard, which was disappointing. On the positive side, the price was reasonable for the location and the rooms had decent amenities.
Rooms
5.0
The rooms were decent but had a strong smell of cigarette smoke which made it uncomfortable. They had a working telephone, which was a minor plus.
Service
5.0
Unfortunately, the service was quite poor. The staff seemed clueless about their tasks and were not cooperative, which made my stay less enjoyable.
Location
6.0
The hotel's location is central, right next to the Pondicherry bus stand, but I found it to be a bit inconvenient and somewhat scary at night.
Dining
5.0
The dining experience did not meet my expectations; the options available were below standard.
Facilities
5.0
The facilities were basic and didn't impress me much, lacking the amenities I was hoping for.
Dick
United Kingdom,
October
2024
5.0/10
My stay at this hotel was a bit of a mixed bag. The location is quite inconvenient and feels a bit scary at night, but being in the city center makes it accessible. The rooms unfortunately had a damp and dusty smell, which was a downside. The service was lacking, with staff being unhelpful and clueless about their tasks. Overall, it's a decent option for budget travelers, but there are definitely areas for improvement.
Rooms
5.0
The rooms had a damp and dusty smell, and while they provided a telephone, it didn't feel very fresh.
Service
5.0
The staff was quite uncooperative and seemed clueless about their tasks, which was really frustrating.
Location
5.0
The hotel is in the city center, next to a busy bus stand, but I found it to be quite scary at night.
Dining
Facilities
Glenn
United Kingdom,
October
2024
5.0/10
The hotel has a convenient location right next to the busy bus stand, making it easy to explore Pondicherry. However, the rooms were filled with a strong cigarette smoke smell, which was quite off-putting. Service at the hotel fell short, as the staff seemed clueless and uncooperative. Overall, while the price was reasonable, the stay had several drawbacks that made it less than ideal.
Rooms
5.0
The rooms were filled with a strong cigarette smoke smell, which made it unpleasant to stay in.
Service
5.0
The service was disappointing; the staff appeared absolutely clueless about their tasks and were non-cooperative.
Location
5.0
The hotel is located near a busy bus stand, making it convenient for transportation, but it feels a bit scary at night.
Dining
Facilities
Malcolm
United Kingdom,
September
2024
5.0/10
I had a rather disappointing stay at this hotel. While the location is quite central and convenient during the day, I found it scary at night. The rooms unfortunately had a strong smell of cigarette smoke and dampness, which was not pleasant. The staff seemed clueless about their tasks, which added to the frustration. On the upside, the pricing is decent, making it somewhat of a value for money, but overall, I wouldn't recommend it.
Rooms
5.0
The rooms were filled with a strong smell of cigarette smoke and dampness, making the stay uncomfortable.
Service
5.0
The service was lacking, as the staff seemed clueless and uncooperative.
Location
5.0
The location is central but felt inconvenient and scary at night, especially being near the busy bus stand.
Dining
5.0
Dining options were not up to standard, which was disappointing.
Facilities
5.0
The hotel lacked adequate facilities that would enhance the guest experience.
Oscar
United Kingdom,
September
2024
5.0/10
My stay at the hotel was quite mixed. While the location was near a busy bus stand and had a view of the beach, I found the area to be a bit inconvenient and scary at night. The room I was given unfortunately smelled damp and dusty, which was quite off-putting. The service was lacking, with staff often appearing clueless about their tasks. Overall, it felt like the value for money wasn’t quite there, given these issues.
Rooms
5.0
The room I stayed in had a damp and dusty smell, which was not ideal.
Service
5.0
The service left a lot to be desired; the staff seemed non-cooperative and clueless about their tasks.
Location
5.0
The location was near a busy bus stand and the beach, but it felt quite inconvenient and a bit scary during the night.
Dining
7.0
Dining was up to the standard but not exceptional, and the coffee was fresh.
Facilities
6.0
The hotel had decent facilities, but they didn't really stand out during my stay.
Cameron
United Kingdom,
August
2024
5.0/10
I had a rather disappointing stay at this hotel. The rooms had a strong smell of cigarette smoke and felt damp and dusty, which definitely took away from the experience. While the location was convenient, it felt a bit unsafe at night. The service was also lacking as the staff seemed clueless about their tasks. On a positive note, the price was quite affordable, offering some value for what was provided.
Rooms
5.0
The rooms were filled with a strong cigarette smoke smell, and they felt damp and dusty, which was unpleasant.
Service
5.0
The service was non-cooperative and the staff seemed absolutely clueless about their tasks, which was frustrating.
Location
5.0
The location was convenient near the main bus stand, but I found it to be scary at night.
Dining
Facilities
Elliot
United Kingdom,
August
2024
5.8/10
My stay at the hotel had its ups and downs. The location felt a bit inconvenient and scary at night, but it was close to a busy bus stand. The rooms left something to be desired, as the smell of cigarette smoke lingered. Unfortunately, the service could be improved since the staff seemed quite clueless about their tasks. However, the price was reasonable for what I experienced.
Rooms
5.0
The rooms had a persistent smell of cigarette smoke, which was quite unpleasant.
Service
5.0
The staff's attitude was lacking, and they seemed non-cooperative and confused.
Location
5.0
The location felt really inconvenient and a bit scary at night.
Dining
Facilities
William
United Kingdom,
July
2024
5.2/10
I had a mixed experience at the hotel. On one hand, the rooms were comfortable and the location was convenient for transport. On the other hand, the service was lacking, with staff being uncooperative and inattentive. Additionally, the dining options didn’t quite meet expectations, leaving much to be desired. Overall, it was decent for the price, but not ideal due to the service issues.
Rooms
6.0
The rooms were comfortable but had a persistent smell of cigarette smoke, which was quite off-putting.
Service
5.0
The staff was non-cooperative and seemed clueless about their tasks, which made my stay less enjoyable.
Location
5.0
The location was convenient, next to the Pondicherry bus stand, but felt a bit scary at night.
Dining
5.0
The dining experience wasn't up to the standard I expected, especially the breakfast options.
Facilities
6.0
I didn't get a chance to explore the facilities much, but they seemed basic.